Privacy policy

Last Updated: September 1, 2026

This Privacy Policy describes how Barnett Outdoors (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit barnettcrossbows.com, use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and may have collected during the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, protect or defend the Services and our rights, and protect the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through the Services may include:

• Contact details, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, security questions, and other information used for account security purposes.
• Customer support information, including information you choose to include when communicating with us, such as when you send a message through the Services.
• SMS or messaging information, including your phone number, messaging preferences, and information you provide when opting in to or communicating with us by text message.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Payment processors that collect payment information, such as bank account information, credit or debit card information, and billing addresses, to process payments and fulfill orders for products or services you have requested.
• Technology and analytics providers that may collect information when you visit our Site, open or click emails we send, or interact with our Services or advertisements through technologies such as pixels, web beacons, software development kits, third-party libraries, and Cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below titled Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services and fulfill our contractual obligations to you. This may include processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, and providing other features and functionality related to your account.

We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you choose to use. In those circumstances, Shopify will process your information in accordance with its own Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, such as sending marketing, advertising, or promotional communications by email or postal mail and showing advertisements for products or services that may be relevant to you.

We may also use personal information to better tailor the Services and advertising displayed on our Site or other websites.

Barnett Outdoors does not use SMS messaging for promotional sales campaigns unless our SMS practices are updated and any required consent has been obtained.

Security and Fraud Prevention

We use your personal information to detect, investigate, prevent, or take action regarding potentially fraudulent, illegal, or malicious activity.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other account access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Improving Our Services

We use your personal information to provide customer support, respond to inquiries, and improve our Services. This helps us remain responsive to customers, provide effective services, and maintain our business relationships.

Cookies

Like many websites, we use Cookies on our Site. For specific information about Cookies used in connection with Shopify, please see Shopify’s Cookie Policy at https://www.shopify.com/legal/cookies.

We use Cookies to power and improve our Site and Services, including remembering your actions and preferences, running analytics, and better understanding how users interact with the Services.

We may also permit third-party service providers to use Cookies on our Site to provide services, analyze Site activity, and help tailor advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser settings. Please keep in mind that removing or blocking Cookies may negatively affect your experience and may cause certain Services or features to function incorrectly or become unavailable.

Blocking Cookies may not completely prevent certain information from being disclosed to third parties, such as advertising or analytics partners.

Please note that while your browser may allow you to transmit a “Do Not Track” signal, like many websites, our Site may not be designed to respond to such signals.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for contract fulfillment, legitimate business purposes, or other purposes described in this Privacy Policy.

These circumstances may include:

• Vendors or other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and marketing partners that help provide services or advertise products and services. These partners process information in accordance with their own privacy notices.
• Third parties when you direct us, request that we disclose information, or otherwise consent to the disclosure, such as when necessary to ship products or when you use social media widgets or login integrations.
• Our affiliates or other entities within our corporate group when necessary to operate our business.
• Parties involved in a business transaction, such as a merger, acquisition, reorganization, bankruptcy, or sale of assets.
• Government authorities, law enforcement, courts, or other parties when necessary to comply with applicable legal obligations, respond to subpoenas or similar lawful requests, enforce applicable terms of service, or protect or defend our rights, the Services, our users, or others.

During the past 12 months, we may have disclosed the following categories of personal information for the purposes described in this Privacy Policy:

Category of Personal Information	Categories of Recipients
Identifiers, such as basic contact details and certain order or account information	Vendors and service providers, fulfillment partners, payment processors, customer support providers, business partners, and affiliates
Personal information described under applicable customer records laws, such as contact, order, or account information	Vendors and service providers, fulfillment partners, payment processors, customer support providers, business partners, and affiliates
Commercial information, such as order history, shopping information, and customer support information	Vendors, fulfillment providers, analytics providers, business partners, and affiliates
Internet or other electronic network activity, such as Usage Data	Internet service providers, technology providers, analytics providers, advertising partners, and affiliates
Approximate geolocation data, such as location inferred from an IP address or similar technical measures	Technology providers, analytics providers, and service providers

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you except as permitted by applicable law.

Mobile Messaging Privacy and Do Not Share Policy

Barnett Outdoors takes the privacy of mobile and text messaging information seriously.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This restriction applies specifically to mobile phone numbers, SMS opt-in records, text messaging consent information, and other data relating to your consent to receive text messages from Barnett Outdoors.

Information may still be provided to service providers when necessary to operate and deliver the messaging service on behalf of Barnett Outdoors, provided such information is used only for purposes necessary to provide those services and not for independent marketing or promotional purposes.

User-Generated Content

The Services may enable you to submit product reviews or other user-generated content.

If you choose to submit user-generated content to a public area of the Services, that content may become publicly available and accessible by others.

We do not control who may access information you choose to make publicly available and cannot guarantee that parties who access such information will respect your privacy or keep the information secure.

We are not responsible for the privacy or security of information you make publicly available or for the accuracy, use, or misuse of information disclosed or received through third parties.

Third-Party Websites and Links

Our Site may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by us, you should review that website’s privacy and security policies and other applicable terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you provide in public or semi-public areas, including information shared through third-party social networking platforms, may also be viewable by other users of the Services or users of those third-party platforms.

The inclusion of a third-party link on our Site does not, by itself, constitute an endorsement of that third party, its website, its products or services, or its practices.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the information provided below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Information transmitted to us may also not be secure while in transit. We recommend that you do not use insecure communication channels to provide sensitive or confidential information.

How long we retain personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, fulfill orders, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline a request as permitted by applicable law.

• Right to Access / Know: You may have the right to request access to personal information we maintain about you, including information about how we use or disclose it.
• Right to Delete: You may have the right to request that we delete certain personal information we maintain about you.
• Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Portability: You may have the right to receive a copy of certain personal information we maintain about you and, in some circumstances, request that it be transferred to another party.
• Restriction of Processing: You may have the right to request that we stop or restrict certain processing of your personal information.
• Withdrawal of Consent: When we rely on your consent to process personal information, you may have the right to withdraw that consent.
• Appeal: You may have the right to appeal a decision if we decline to process your privacy request. You may do so by replying directly to our denial or contacting us using the information below.
• Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option included in our emails. If you opt out of promotional communications, we may still send non-promotional communications relating to your account, orders, transactions, or customer service requests.

You may exercise applicable rights using options provided on our Site or by contacting us using the contact information below.

We will not discriminate against you for exercising applicable privacy rights.

We may need to collect information from you to verify your identity, such as your email address or account information, before responding to a request.

Where permitted by applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting such a request, we may require the agent to provide proof that you authorized them to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to privacy requests within the time required by applicable law.

SMS/Text Messaging Policy

1. Messaging Purpose

Barnett Outdoors uses SMS messaging primarily to assist customers and communicate in response to direct inquiries. We do not use SMS for promotional sales campaigns unless otherwise disclosed and appropriate consent has been obtained.

2. Message and Data Rates

Message and data rates may apply. Your mobile carrier’s rates may vary depending on your wireless plan.

3. Opt-Out and Support Information

You may opt out of receiving SMS communications from Barnett Outdoors at any time by replying STOP to a message.

For assistance, reply HELP to a message or contact us using the information listed below.

4. Message Frequency

Message frequency may vary. You may receive SMS messages in response to direct inquiries or as follow-up communications regarding previous requests.

5. Consent

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Barnett Outdoors in accordance with this Privacy Policy and SMS/Text Messaging Policy.

Consent to receive text messages is not a condition of purchasing goods or services unless otherwise expressly disclosed.

6. Mobile Information Sharing

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Changes to This SMS Policy

We may update this SMS/Text Messaging Policy from time to time. Any changes will be posted on our website as part of this Privacy Policy.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact information below.

If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process personal information outside the country in which you live. Your personal information may also be processed by employees, contractors, vendors, and service providers located in other countries.

If we transfer personal information from the European Economic Area, United Kingdom, or other jurisdictions requiring specific international transfer safeguards, we will use legally recognized transfer mechanisms when required, such as the European Commission’s Standard Contractual Clauses, the applicable UK transfer mechanisms, or another lawful transfer mechanism.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us:

Barnett Outdoors
955 Live Oak Street
Tarpon Springs, FL 34689
United States

Email: support@barnettoutdoors.com

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